Absolutely. We offer personalized sourcing for rare and exclusive items. A 25% non-refundable deposit is required to begin the search—this goes toward your final purchase. If we cannot locate your desired piece within 10 business days, your deposit will be fully refunded.

Yes—without exception. Every item we offer is thoroughly inspected. If an item is ever proven inauthentic by someone we consider a verified source, we will take it back and issue a full refund—no stress, no hassle.

Most of our pieces are brand new and unworn. We also curate a limited selection of pristine pre-loved or consignment bags, clearly marked and described in detail. If you ever have questions about condition or history, our team is here to help.

We are here long after checkout. From styling tips to resale guidance or care advice, you can always reach out to our concierge team.

No. All sales are final.